Privacy Policy

Effective Date: 12/05/2025

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our online fitness courses. Your privacy is important to us, and we are committed to being transparent about our data practices.

1. Information We Collect

We collect information you directly provide to us through our website forms:

• Contact Form: When you use our contact form, we collect your first name, last name, email address, phone number, subject, and your message.
• Checkout Form: When you purchase a course, we collect your first name, last name, date of birth, Telegram, email address, phone number, and address details (for billing purposes). We also collect information about the courses you’re purchasing and any extras you opt for.

We do not currently use cookies or similar tracking technologies, but we may implement them in the future. If we do, this policy will be updated to reflect those changes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Your Courses: To process your orders, grant you access to your purchased courses, and manage your account.
• For Security and Fraud Prevention: To protect our services and users from fraudulent activities and unauthorized access.
• To Improve Service and Assistance: To provide efficient customer support, respond to your inquiries, and offer a better service experience.
• To Enhance Your Experience: To understand how our services are used and to improve our website functionality, course offerings, and overall user experience.
• For Internal Operations: For internal record keeping, analysis, and to fulfill our legal obligations.

3. How We Share Your Information

We respect your privacy. We do not share your personal data with third parties, except in the following necessary circumstances:

• Email Provider: We share your email address with our email service provider to facilitate communication with you (e.g., order confirmations, course updates, customer support).
• Payment Processor: Your payment details are securely processed by our third-party payment provider for the sole purpose of completing your transaction, ensuring security, and fulfilling legal requirements. We do not store your full payment card details on our servers.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we will retain your information for a period of 5 years after your last interaction or purchase to maintain accurate records, provide ongoing access to purchased courses, and comply with legal obligations.

5. Your Data Protection Rights (GDPR)

As we serve users who may be located in the European Union, we adhere to the principles of the General Data Protection Regulation (GDPR). This means you have the following rights regarding your personal data:

• The right to be informed: About how your personal data is collected and used.
• The right of access: To request a copy of the information we hold about you.
• The right to rectification: To correct data that you believe is inaccurate or incomplete.
• The right to erasure (“right to be forgotten”): To request the deletion of your personal data under certain circumstances.
• The right to restrict processing: To request that we limit the way we use your personal data.
• The right to data portability: To request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• The right to object: To our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us via email or the contact form. We will respond to your request in accordance with applicable data protection laws.